Hygiene and safety measures In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage disinfection, Non-Contact check-in and check-out and non-contact in-house information, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, digital menus, individual/closed bottles only, intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, available Covid-19 tests for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, housekeeping staff equipped with self-protecting gear, individual amenities, ensured social distancing at Kids Club, hygiene protocols at Kids Club, adapted activities at Kids Club, reduced groups, enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments.
Recently renovated in 2018, the beach hotel has 284 rooms. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00), a lobby, air conditioning, a safe (where applicable, for a fee), kiosk, various other shops and a money changing facility. For the meals, there are 4 restaurants and a snack bar. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access and a wheelchair accessible lift. Medical service is free of charge. Room service is available for a fee. For the laundry / ironing service the hotel charges a fee (where applicable).