Approx. 300 m from a sandy beach is situated the Adults only hotel AluaSoul Orotava Valley (ex-Diamante Suites). The nearest town is Puerto de La Cruz. It is only 100 m from the hotel to the nearest bars and restaurants. The following attractions can be reached from the hotel: Loro Parque (approx. 500 m away). For mobility during your holiday, there are a bus stop (approx. 20 m away), a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 3 km away. The hotel and airport are linked by a shuttle (where applicable, for a fee).
Hygiene and safety measures In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, luggage transportation by the guest, protective screens at the reception, Non-Contact check-in and check-out and non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, ample room service options, self-catering options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, controlled access restaurant (limited entry), controlled access bar (limited entry), digital menus, buffet alternatives (Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, masks available for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, 24h time between check-out and check-in as well as daily change of towels.
Recently renovated in 2021, the 9-storey beach hotel consists of a main building and 4 adjoining buildings, and has 202 rooms in total. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00), a lobby with bar, 6 lifts, air conditioning, a safe (for free), a free parking area and a money changing facility. For the meals, there are two restaurants (air-conditioned). You will be warmly welcomed in both the hotel’s bars. WiFi is available for free. For guests with physical disabilities the accommodation provides a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room service, laundry / ironing service and medical service are available for a fee.