The hotel Sentido Mamlouk Palace is especially popular with honeymooners and is located in the vicinity of the hotel?s own sandy beach. At the beach, there are sun loungers and sun umbrellas free of charge available. The tourist centre is about 20 km away. The town Cairo is around 500 km away. A supermarket and other shopping facilities can be reached after 300 m. It is 300 m from the hotel to the nearest bars and restaurants. For medical treatment in emergencies there is a hospital around 15 km away. The hotel and airport are linked by a shuttle (for a fee).
Hygiene and safety measures In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the staff (incl. luggage disinfection), protective screens at the reception, Non-Contact check-in, non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, ample room service options, room service included (All Inclusive), restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, controlled access restaurant (reservation only), controlled access bar (limited entry), digital menus, buffet alternatives (Show-Cooking), individual/closed bottles only, intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, masks available for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities, individual wrapped towels, daily change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club as well as reduced groups.
The 3-storey beach hotel has 530 rooms, and spread over one main building and a total 18 adjoining buildings. The rooms were last renovated in 2015. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00), a lobby with bar, a lift, air conditioning, a safe (for free), a mini market, various other shops, a free parking area , a security entry system and a money changing facility. For the meals, there are 6 restaurants (air-conditioned) and a snack bar. In a total 4 bars, you can relax in good company. WiFi is available for free. Room cleaning and concierge service are free of charge. Room service, laundry / ironing service and medical service are available for a fee.